Bank One

Problems in is one of the oldest banks in performance in linked States for more than 3 decades and which has a successful client tend . In the recent years beginning from 1999 , is confronting problems with the management , customers and from employees . in that location argon many mergers acquisitions and takeovers by which has increased the turnover of the as well in its earnings . Low morale of employees who translation of dissatisfied customer service lead gazillions of good customers , who to pussyfoot accounts from . The quality of loans , commercial bank service began to appear truly weak with high interest rates . thither was overly no improvement in IT systems and accounting systems due to which the operative system is performed on a slow pace . There was no impact on sh ar price in stock market even after announcement of transplant in management . One of the biggest problem for was pre-tax earnings were d million less than expected for the year 1999 and the analysts told that would be close up lower in the coming years and more problems began for with starting USA Credit Card Unit . In the said(prenominal) year , four top executives left bringing an operational halt to the and apart from this variety show , at that place was another change in the leadership of CEOThe above discussion indicates that the problems of were not in one single direction or in a single particular operational activity of the .

The problems of be in focused areas viz employees , management , customer service , products of and lack of perpetual watch of share price and its analysisCurrent cultureThe culture of consists of several trading trading operations viz , retail banking , investment management operating from Chicago home base , with several branches in Midwestern and southwestern states , there are 1800 branches , 5 ,100 ATMs , 2 ,200 telephone bankers and two Internet platforms viz , Bankone .com , wingspread .com and most actively there are 7 million household and 500 ,000 small-business customers . The senior management is always observant in the operational activities of the bank by collecting instruction from employees , going through the balance sheets , particularly expenses and costs that are going out of control within and there is no proper check about the overall activity and incomplete about financial statements . The problem of low morale among employees is in any case contributing to the change in work environment of and there are politics in office which does not do any kind of good for the in lifting the efficient operations of . There are no proper HR policies , HR manager or regular meetings with employees . The system of functional operation , holding responsibility for customer service , a champion of responsibility for being an employee of such as these inherent qualities for employees which are optimum requirement are not existent in...If you motive to get a full essay, order it on our website: Orderessay

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